YouTube

YouTube Comments Not Loading: How to Fix It

The comments section under a video spins forever, stays empty, or your own replies never appear.

Try these in order

  1. Check your internet connection A slow or intermittent connection often stops comments loading while the video still plays (The Windows Club).
  2. Reload the page Click the reload icon or press F5, then scroll back down to the comments (The Windows Club).
  3. Try an incognito or private window Extensions are disabled automatically there, so if comments load, an extension is to blame (The Windows Club).
  4. Disable or remove recent extensions Turn off anything you installed recently, and remove or repair extensions you no longer use (The Windows Club).
  5. Clear your browser cache and cookies In Chrome, open Clear browsing data, choose All time, and clear (The Windows Club).
  6. On your own videos, check your settings In YouTube Studio go to Settings > Community and confirm comments haven't been disabled by mistake (The Windows Club).
  7. On mobile, update the app and clear its cache Install the latest YouTube app, then on Android use Settings > Apps > YouTube > Storage > Clear cache (YouTube Help).
Still stuck? If your comments post but vanish, they may have been flagged as spam — avoid repeating the same comment across videos (The Windows Club). Otherwise contact YouTube Support via support.google.com/youtube > Contact us (The Windows Club).
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