Facebook Can't Log In: How to Fix It
You enter your email or phone number and password, but Facebook won't let you in — or it keeps asking for a code you never get.
Try these in order
- Double-check what you're typing Make sure caps lock is off and you're using the exact email or phone number attached to your account. A simple typo is the most common cause.
- Reset your password If you can still get emails or texts from Facebook, use the "Forgot password" link to reset it (Facebook Help Center).
- Look in spam and junk folders Password reset and login codes often land there instead of your inbox (Facebook Help Center).
- Check your signal, then wait and retry You need a working connection to receive a code. Wait a few minutes and request a new one rather than spamming the button (Facebook Help Center).
- Check blocked messages and restart your phone Your phone may be screening code texts, and a restart clears temporary glitches (Facebook Help Center).
- Start the account recovery flow If you no longer have access to the email or phone on the account, use Facebook's account recovery process (Facebook Help Center).
- Assume a hack if things look wrong If details on your account changed, go to facebook.com/hacked from a device you've logged in on before (Facebook Help Center).
Still stuck? Ask your mobile carrier whether your plan can receive Facebook's code texts, or use Facebook's Meta AI support assistant for live help (Facebook Help Center).
Was this helpful?